TKo Hospitality recently announced Coast Rehoboth Beach, Tapestry Collection by Hilton, has been awarded two of Hilton’s highest honors for 2024: the Hilton Award of Excellence and the Make It Right Award.
The award of excellence is given to the top 5% of Hilton-branded hotels worldwide, recognizing exceptional performance in both product quality and guest experience. Winners achieve top scores on Hilton’s Stay Experience Platform and consistently exceed all brand standards, from operations to service delivery.
The prestigious Make It Right Award is presented to hotels that demonstrate Hilton’s core value of hospitality through Hilton Honors appreciation, guest room cleanliness, problem resolution and overall stay score. The honor is bestowed to hotels that go above and beyond to resolve guest concerns with urgency, empathy, accountability and a proactive commitment to creating positive outcomes.
“Winning both of these awards in our very first full year is incredibly meaningful,” said Alli Hutchinson, general manager of Coast Rehoboth Beach. “This recognition reflects the heart and hustle of our entire team. We focus every day on creating personalized, memorable guest experiences, and I couldn’t be prouder of what we’ve built here.”
Having opened in July 2023, Coast Rehoboth Beach now joins a select group of just eight hotels systemwide that have received both the Hilton Award of Excellence and the Make It Right Award.
Vince DiFonzo, president of TKo Hospitality, said, “Coast Rehoboth Beach exemplifies what can happen when a great concept meets passionate leadership and a guest-first mindset. Alli and her team have created something truly special, and we are thrilled to see their efforts recognized at the highest level by Hilton. The honors reflect TKo Hospitality’s commitment to operational excellence, and its mission to develop and manage hotels that consistently exceed guest expectations and elevate brand standards.”