Cape May-Lewes Ferry officials announced the popular Delaware Bay attraction recently earned the coveted TripAdvisor Travelers’ Choice Award.
The award celebrates excellence in hospitality and is given only to accommodations, eateries and attractions all over the world that have continually delivered a superior customer experience and consistently achieve great customer reviews on TripAdvisor. The ferry service has been recognized with this award for 12 years now.
“The award is a true source of pride for the entire Cape May-Lewes Ferry team, and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor,” said Jennifer Shivers, assistant director of ferry operations. “We always try to look at situations from the guest’s perspective, and this recognition is a remarkable vote of confidence.”
Whether they work in marine, food and retail, maintenance or customer service, Cape May-Lewes Ferry team members continue to be tuned in to the customers’ needs and laser-focused on their experience. The goal is to exceed customers’ expectations every day.
Shivers said because the award is based on guests’ reviews, it’s the ultimate seal of approval and a testament to the caliber of service guests receive from the Cape May-Lewes Ferry team.